Manufacturing

Information System execution Case Study Analysis accession PacSci has been a successful medium surface aerospace/defense participation. It has been in business since 19760s. (1) The company has very good reputation in price and quality. However, it perpetually has problem with OTD (on clipping delivery). Ten years ago, the OTD problem was non an issue, because there werent alike numerous competitions. But in the last some years, due to stiffer competitions, OTD has become a plumping issue and been hurting the companys sales.And lots of loyal clients slowly turned to its competitors. Causes Several problems contributed to OTD have been place by the focus of the company. The first one they identified was the failure to recognize the lead quantify of the naked as a jaybird materials. The purchase segment always had to society materials at the minute when the part in the run fashion were more or less empty. The company had to pay extra to speed their orders, which drove the companys in operation(p) cost high.Notification among Stock fashion personnel and purchase plane section was not automated. And the receiving department didnt notify the stock room when they received raw materials packages. other one was no automated make for in place crosswise the company, too many manual(a) entered communications between departments. Some sales men make unrealistic delivery interpret to customers because they couldnt access older sales order information.The engineer projects took too long to be transferred to Manufacturing because of lack of project management. Lastly, the manufacturing department lighten relied on too many manual labor steps in manufacturing process. (2) execution of instrument The management decided to implement Microsoft ERP across the whole company to stream contrast their Supply Chain Processes so that the blood control can be managed, and the purchasing department can order the raw materials when they see orders come in, receive machinelike notifications from stock rooms.The exaltation and receiving department instantaneously can notify the stock room when they receive raw materials and parts even off away through emails triggered by ERP. sales men can inform the customers the shipping status and the exact delivery date based on the manufacturing succession, and can deform out to customers based on the customers order activities. And also management cuts down operational costs by implementing automatic manufacturing steps to replace quantify consuming manual labor steps, so that the product line process time and labor cost can be managed.Now, after implementation of Microsoft ERP, all of engineering projects can be properly managed and monitored in Microsoft ERP by management, and transferred to manufacturing after they pass manufacturing pushiness phase in a by the bye fashion. Conclusion After Implementing Microsoft ERP, it has helped PacSci improve its inventory, diminish the operat ing cost, achieve over 90% OTD. Since the improvement in its supply drawstring and OTD, the relationships with customers have also improved.New products from engineering department can be properly managed and transferred to manufacturing correspond the schedules in ERP. More and more of those unconnected customers slowly return to PacSci for business. Sales department can identify the customers order behaviors and foretell give way market trends, and provide better customer service. And the companys purchasing departments also negotiate with suppliers for better terms. Citations (1) http//investing. businessweek. com/ look into/stocks/private/snapshot. asp? privcapId=118423755 (2) Narrated by fountain employee of PacSci, Don Yang